User Guide

Context
I wrote this user guide as part of a technical writing course I took in 2020 - Become Technical Writer led by Bobby Kennedy. I found out about the course from the Write the Docs’ Slack Network where Bobby posted a call for beta testers. I was quick and lucky enough to respond and became one of the beta testers for the course. Later I also bought the course itself as I felt there was still a lot to learn (not to mention that all beta testers got a discount (: ). This user guide was part of the assignments I completed throughout the course.
Published as a PDF
Tools
- Salesforce (developer edition) - via the Try for free option
- Microsoft Word
- Snagit